Find answers to the most common questions related to
delivery, payments, refunds, transactions and AgroMart services.
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🚚 Delivery & Orders
Simple - At our delivery end, we have delivery partners
with a tremendous amount of connecting offices throughout
popular cities. We use a network of vehicles that pick up
products from the source and deliver them directly to your
doorstep. We depend on trusted courier companies and maintain
full control over sourcing and delivery schedules to ensure
fast and reliable service.
We provide products that are fresher and often priced
lower than local markets. Since we operate on very thin
margins, delivery charges are added based on location.
As our delivery volumes increase, we aim to reduce these costs.
💳 Payments & Transactions
We currently support online payment methods only.
No extra fees are charged for using any payment method.
Our trusted payment gateway is backed by RazorPay.
Yes. We do not store your credit card details in our system.
All payment-related transactions are securely processed
using a trusted RazorPay-backed payment gateway.
After a successful transaction, your account
gets debited immediately.
This usually happens when payment takes longer
than the allowed session time. Simply go back
to the AgroMart website or app and retry the payment.
Your bank may fail to verify the transaction for various reasons.
If money was deducted successfully, the amount will usually
be credited back within 7 working days.
Please return to the AgroMart homepage and retry
the payment using the same or another payment method
such as UPI, debit card, credit card or wallet.
You can use alternative payment methods such as
credit card, debit card, UPI or wallet payments
if net banking is unavailable.
💰 Refunds & Support
The refund amount will be credited back to your
original payment account within 8–9 working days.
If you have complaints or suggestions regarding AgroMart,
please contact our support team at
agrioneek@gmail.com
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Still Need Help?
Our AgroMart support team is available
24x7 to assist you with orders, payments,
refunds and delivery related issues.